LinkedIn Q&A: 15 Questions on Getting Clients, Pricing and Standing Out

Picture of Dean Seddon

Dean Seddon

Dean is a LinkedIn and social selling expert with over 15 years of experience as a practitioner, trainer and coach. He has worked with some of the worldโ€™s biggest names, including Citi, KPMG, The Law Society and Mastercard. Through corporate workshops, one-to-one coaching, public events and keynote speaking, Dean helps people develop the skills and strategies they need to succeed in social selling, not just master LinkedIn.

I get asked a lot of the same questions about LinkedIn, whether itโ€™s in my DMs, on calls with clients or at the end of a live session, so Iโ€™ve pulled together the ones that come up most and answered them as honestly as I can. They cover how to attract clients on LinkedIn, how to price and sell, and how to stand out when everyone seems to offer the same thing.

Weโ€™ll go throughโ€ฆ

โ€ข What Iโ€™d do differently on LinkedIn

โ€ข Whether I do cold outreach

โ€ข What to do if you donโ€™t have testimonials

โ€ข Whether LinkedIn is still worth it, and whether you need a website

โ€ข How long it takes to get consistent clients

โ€ข Discovery calls, pricing and โ€œthatโ€™s too expensiveโ€

โ€ข How to go beyond how-to content

โ€ข What to do when a prospect goes quiet

โ€ข How to stand out, and how to get focused without feeling smaller

โ€ข Contingency deals and getting customers as a freelancer

So, letโ€™s get into it.

1. What would you do differently to attract clients on LinkedIn?

I made two major mistakes when I started.

First, I chased network growth at any cost. I wanted more followers and didnโ€™t care who they were. That meant I built an audience that wasnโ€™t made up of buyers. Itโ€™s taken me years to clean that up, and all those irrelevant followers have been dead weight.

Second, I wasnโ€™t focused on what I wanted to sell. Until 2018, I sold lots of different things. I underestimated how much easier it is to sell the same thing over and over than to sell lots of different things. In 2018 I focused on one offer and got very good at it, and that was the major breakthrough.

If I had to start over and attract clients on LinkedIn from scratch, I’d ignore vanity follower counts and build a tight audience of verified buyers around one single offer.

2. Do you do cold outreach?

Yes and no, because โ€œcoldโ€ is in the eye of the beholder.

Do we reach out to people we donโ€™t know? Yes. Do we just pitch our services? No, because nobody responds to that. Iโ€™ll talk to complete strangers, but itโ€™s never as effective as talking to someone who already knows, likes and trusts you. Thatโ€™s why my focus is on building trust upfront.

3. What if I donโ€™t have testimonials?

This is common when youโ€™re starting out, and in some businesses itโ€™s genuinely hard to get them. Some of my corporate clients, for example, donโ€™t allow me to use their quotes for legal reasons, although I can mention their logo.

3 things you can do instead

1. Document results without naming people: โ€œI did this for a coach, and hereโ€™s the result.โ€

2. Collect every small win as you go: Whenever a client mentions a result, write it down. I wasnโ€™t good at this early on, and I wish I had been.

3. Use your professional achievements: If you have no client results yet, show what proves your capability. Iโ€™ve seen someone coming out of corporate use 15 years of managing teams, large budgets and delivery as proof until theyโ€™d banked their first testimonials.

4. Is the platform still worth it to attract clients on LinkedIn?

Yes, but itโ€™s a very different game to three, four or five years ago. The people who told you two years ago to just post great content and wait for leads are now saying content isnโ€™t enough. Iโ€™ve been saying that for a long time.

The algorithms are more sophisticated and distribution is harder. LinkedIn is only worth it if youโ€™re really focused. If youโ€™re unfocused and chasing shiny objects, it will be tough until you get your seven Ps right (more on those in question 15).

5. Do I need a website?

In 2026, probably not. Itโ€™s helpful, but it isnโ€™t critical. The platforms want people to stay on the platform, and plenty of people sell successfully on LinkedIn, Facebook and Instagram with no website at all.

One thing is worth knowing. Weโ€™ve never been in a situation where what you do on social media shapes your reputation across the whole internet. More people use AI tools such as Google AI, ChatGPT and Claude to search, and social media content is often among the top cited sources in their answers.

So what you post matters beyond the platformโ€™s own audience. A website still has a role in that, but it isnโ€™t essential.

6. How long does it take to attract clients on LinkedIn consistently?

Itโ€™s almost impossible to answer, and Iโ€™ll be blunt about why. If you donโ€™t get clear on what youโ€™re selling, why and who will buy it, it could be never.

Thatโ€™s not because youโ€™re unclear. Itโ€™s because you wonโ€™t choose. You canโ€™t sell or market lots of things at once. When you try, it all merges together, you donโ€™t speak to anyone in particular and your service sits in the middle of the road.

Could you get a client from LinkedIn this week? Absolutely. But it would force you to get clear on what I call the five ones:

โ€ข One problem

โ€ข One service

โ€ข One audience

โ€ข One clear message

โ€ข One method or process to follow

7. Should you charge for discovery calls?

I donโ€™t personally charge for them, and what we do depends on how busy we are.

When weโ€™re quiet (summer, or early in the year), weโ€™re more open. We offer free strategy calls and give people plenty of help and advice, because the more conversations you have, the more money you make. Conversations, not pitches.

When weโ€™re busy, we tighten up why people are booking calls, so theyโ€™re better qualified. For example: โ€œIf you want to know how we can help you get your first client on LinkedIn, book a call.โ€

I might charge for a strategy session if a company wants to pick my brains for an hour on their go-to-market, but not for a standard discovery call.

One more lesson. Some calls I thought would be a waste of time have surprised me. One looked like pure chitchat and I nearly cancelled it. It turned into a quarter of a million pounds. Random conversations can lead to surprising results.

8. What do you say when asked about price?

I struggled with pricing for a long time, partly because of my working-class upbringing. Even now, with a team of around 30 and responsibility for millions of pounds, ยฃ1,000 still feels like a lot of money to me.

So I decided to publish my pricing. Itโ€™s there for me as much as anyone. When people book a call, they already know what I charge, and it works as a filter. A couple of people who hadnโ€™t seen it have turned up saying they only had ยฃ500, and I could tell them they werenโ€™t at the stage to work with me yet.

If you struggle with pricing, get it out there. If youโ€™re on a sales call, put your service and price on a Canva doc and walk through it. It removes the awkwardness.

I used to discount my price in my head before Iโ€™d said it out loud. If it was ยฃ10,000 in my head, by the time I spoke it had quietly become ยฃ7,400. Publishing the price is an easy way to deal with that.

9. Can how-to content attract clients on LinkedIn?

How-to content is brilliant for building trust and showing you know your topic. But it doesnโ€™t really create demand. Iโ€™m a sucker for it too. If youโ€™re a teacher or trainer, itโ€™s your default.

What Iโ€™ve added, as part of my seven Ps, is explaining why things matter: why a problem occurs, why a goal is so important and why my methodology is the best route to it. Thatโ€™s what makes people think differently.

If you want people to buy from you, help them see your way of doing things. If you have a methodology, process or IP, donโ€™t just teach it. Show why it works, why it matters and why it got someone a result. Itโ€™s almost like running a campaign for your approach.

That includes helping people see why they canโ€™t stay where they are. I tell people to stop playing around, stop buying courses and build a value proposition people actually want. When someone says โ€œyouโ€™re right, Iโ€™ve been copying influencers and I never had a decent value propositionโ€, Iโ€™ve helped them see the world differently, and they want to talk to me.

10. They said theyโ€™d get back to me and never did. What now?

A few things could be going on.

They were just being polite. The only way to find out is to ask on the call: โ€œIs this something that would work for you? Can you see how this would work?โ€ If they hesitate or dodge, they were probably being polite.

The excitement faded. You nailed your message, they saw the value, then they hung up and went back to their day-to-day. If your proposal and follow-up donโ€™t keep the momentum going, they lose sight of the positives and fall back into their comfort zone.

What Iโ€™d do

Get a transcript of the call (AI works fine for this) and find what really motivated them. Then reference those specifics in your follow-up. For example: โ€œYou mentioned you were sick of feast and famine and relying on referrals, and you wanted to move forward. Has something changed?โ€

That prompts them to say โ€œno, nothingโ€™s changed, I need to move forwardโ€.

11. How to stand out and attract clients on LinkedIn

There are a million versions of me teaching people how to build pipeline. When you sell your expertise on LinkedIn, your true differentiator isn’t slick brandingโ€”it’s your proprietary methodology, what you stand against, and your authentic perspective.

1. Your methodology, process and IP.

2. You. People buy into the person first, then buy from the person, especially in an expert-led business. That doesnโ€™t mean being wacky. It means being yourself.

3. What youโ€™re against. What do you disagree with in your market? Thatโ€™s a strong differentiator.

On LinkedIn, people often put on a โ€œprofessionalisedโ€ version of themselves. Thatโ€™s the worst thing you can do, worse than dumbing yourself down. Youโ€™ll attract people who buy into a version of you that isnโ€™t real.

You only need to be marginally different so people can feel you. I do more live, unscripted content, while a lot of my competitors are heavily scripted and donโ€™t go live. Some people are put off by that and some love it, but itโ€™s genuinely me, and itโ€™s sustainable because itโ€™s instinctive.

12. How do you handle โ€œthatโ€™s too expensiveโ€?

Own it.

Iโ€™ll say: โ€œIt is expensive. Youโ€™ve probably bought ten $49 courses and youโ€™re still no further on, and you want a big result.โ€ You wouldnโ€™t expect a big result from a small price. If I told you that you could get a 10,000% return from $49, you wouldnโ€™t believe me.

My price is attached to the value I help you achieve. Aligning with Harvard Business Review’s research on value-based pricing, buyers don’t object to premium prices when the economic and strategic return clearly outweighs the initial investment.

With corporates it can be different, because thereโ€™s sometimes a genuine fixed budget. I wonโ€™t necessarily discount, but if I give ground, I make sure to get something in return so itโ€™s a fair exchange.

For example, one client had a tight, fixed budget. I said Iโ€™d work to it, but I didnโ€™t want to chase payments, fill in endless purchase orders or chase an unresponsive accounts department, so I asked whether theyโ€™d pay upfront. They went back to their finance team and did.

So: own the objection, donโ€™t apologise for your price, and if you concede anything, get something back.

13. Would you work on contingency or pay-on-results?

No. Iโ€™ve done it once and it wasnโ€™t nice.

It was worth roughly ยฃ60,000 to ยฃ70,000 of revenue to me, on around ยฃ400,000 of business secured, so the numbers worked on paper. We agreed the commercials in writing. It started slowly, then sales came in, and then the client started picking at my share. They asked to go through all our numbers, found nothing wrong and then tried to renegotiate mid-deal anyway.

Thatโ€™s what I donโ€™t like about pay-on-results. You end up squabbling about money. And if the client doesnโ€™t do their part, you make nothing. In another case, which wasnโ€™t contingency, we generated 312 leads for a client who had spent ยฃ8,000 to get them. Every one was expecting a follow-up call as agreed, and they never called a single one. On contingency, Iโ€™d have earned nothing.

Iโ€™ve also had people flatter me and then say, โ€œIf youโ€™re as good as I think you are, youโ€™ll smash it, so why not do it on contingency?โ€ I wonโ€™t be played like that. I canโ€™t control what a client does on their side, and usually it means they donโ€™t want to invest and would rather you take the risk. Iโ€™d only consider it for something I really believed in, or with someone I know and trust.

14. If focus is what cuts through, how much of my wider value should I show early on?

This is the number one struggle. Getting cut-through means going from three-dimensional to one-dimensional, and it feels like youโ€™re becoming less. I went through it myself. When I started on LinkedIn I offered websites, social media and all sorts, and my lack of focus was the problem.

I call my answer the Red Bull strategy. Red Bull took on its market in small segments at a time: nightlife first, then extreme sports, then outwards from there.

So go narrow first. Use the five ones until LinkedIn is genuinely working and youโ€™re in profit doing one thing. Then test flexing out. Once youโ€™re profitable, you have the resources to branch out.

Thatโ€™s the opposite of the common advice to go wide, then narrow. At the beginning, you want to remove as much complexity, confusion, friction and as many variables as you can. I do the same today, with lives, a newsletter, a website and different things happening on Instagram, YouTube and LinkedIn.

15. How freelancers can attract clients on LinkedIn from scratch

Decide what specific service youโ€™re selling and what problem it solves. If you ask people โ€œdo you need this?โ€ vaguely, they say no. If you ask something specific, like โ€œdo you need thumbnails designing?โ€, you get a real answer.

Freelancing builds a diverse skill set, but a diverse skill set is hard to sell. Pick one thing and become a pro at it. Offer something specific people can say yes or no to, with the friction taken out. For example, converting blogs and webinars into one specific output for a set monthly fee.

The seven Ps

This is what I did, and what Iโ€™d recommend. Write a one-pager that maps your service against my seven Ps:

โ€ข Problem: what you solve

โ€ข Promise: the result you deliver

โ€ข Persona: who itโ€™s for

โ€ข Process: your methodology

โ€ข Price: what it costs

โ€ข Proof: evidence it works

โ€ข Parameters: the scope of your service

Then message people on LinkedIn and ask if they have that problem. Keep it simple: โ€œDo you have this problem? I might have something that could help. Want me to show you how?โ€

If your market is small but your sale value is high, you donโ€™t need many people to get a result. A small, focused market is manageable, and a singular focus helps you cut through faster, even though itโ€™s uncomfortable.

Good luck putting these into practice.

If you want help getting more visibility, engagement and leads from LinkedIn, book a call to learn how we can help, or take a look at our free resources.

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